Surfing Secrets

for Directors and Managers
by Glenn H. Youngling, Esq.


Surf's Up And Literally Billions of  Sites Await!


Be careful what you ask for, you might get it.  You wanted more information available on the web and now nearly any search can become an exercise in futility as you try to sift through the hits and find something meaningful.  Literally billions of sites are accessed and the amount of information is staggering.  The key to not being overwhelmed with useless information is learning the basic search features of one or more search engines.  Search engines are sometimes referred to as crawlers.  Crawlers are actually software engines that continually “crawl” all over the web and create what can be thought of as indexes.  In a simplified sense, when you search the web you are actually searching these indexes which then provide you with a list of links to the site with content. 

 

The search engines below are all excellent choices to start with when searching for information.

 

Google:           http://www.google.com


Google has a well-deserved reputation as the top choice for those searching the web. The crawler-based service provides both comprehensive coverage of the web along with great relevancy. It's highly recommended as a first stop in your hunt for whatever you are looking for. Beyond searching web pages Google provides the option to find far more. From the Google home page, you can easily search for images, video, news and maps.  Using the More link you can search additional categories such as discussion groups, blogs, books and scholarly publications.

 

Google is also known for the wide range of additional features, such as cached links that let you "resurrect" dead pages or see older versions of recently changed ones.  One of the most interesting features is the Google Alerts service.  Google Alerts ( www.google.com/alerts ) are emails automatically sent to you when Google’s crawlers run across search terms you designate.  Alters are offered from crawlers searching News, Web, Blogs, and Groups.  See Google's help page for a rundown on what is offered. The Google Toolbar has also won a popular following for the easy access it provides to Google and its features directly from the Internet Explorer browser.

 

Yahoo: http://www.yahoo.com


Yahoo is the web's oldest "directory."  Originally a place where human editors organized web sites into categories, there has been a shift to crawler-based listings for its main results.

 

In addition to excellent search results, you can use tabs above the search box on the Yahoo home page to seek images, Yellow Page listings or use Yahoo's excellent shopping search engine.  Or visit the Yahoo Search home page, where even more specialized search options are offered.


The Yahoo Directory still survives. You'll notice "category" links below some of the site lists in response to a keyword search. When offered, these will take you to a list of web sites that have been reviewed and approved by a human editor.

 

It's also possible to do a pure search of just the human-compiled Yahoo Directory, which is how the old or "classic" Yahoo used to work. To do this, search from the Yahoo Directory home page, as opposed to the regular Yahoo.com home page. Then you'll get both directory category links ("Related Directory Categories") and "Directory Results," which are the top web site matches drawn from all categories of the Yahoo Directory.

 

AOL Search:              http://aolsearch.aol.com (internal)
http://search.aol.com/(external)


AOL Search provides users with editorial listings that come via Google's crawler-based index. Indeed, the same search on Google and AOL Search will come up with very similar matches. So, why would you use AOL Search? Primarily because you are an AOL user. The "internal" version of AOL Search provides links to content only available within the AOL online service. In this way, you can search AOL and the entire web at the same time. The "external" version lacks these links. Why wouldn't you use AOL Search? If you like Google, many of Google's features such as "cached" pages are not offered by AOL Search.

 

With a variety of search engines available, you may wonder why some return nearly identical results while other differ.  The following chart will show why.  Some providers use engines provided by others.

 

 

Search

Engine

Type Of

Main Results

Provider Of

Main Results

Paid

Results

Directory Results

AllTheWeb

Crawler

Yahoo

Overture

none

 

AltaVista

Crawler

Yahoo

Overture

Open

Directory

 

AOL Search

Crawler

Google

Google

Open

Directory

Ask Jeeves

Crawler

Teoma

Google

none

Gigablast

Crawler

Gigablast

none

none

Google

Crawler

Google

Google

Open

Directory

MSN Search

Crawler

Yahoo

Overture

none

Netscape

Crawler

Google

Google

Open

Directory

Teoma

Crawler

Teoma

Google

none

 

Yahoo

Crawler

Yahoo

Overture

Yahoo

 

 

When you review your list of hits, be sure to save those sites that have good link lists.  Organize  your Favorites or Bookmark lists and keep them current.

 

Unsure if you have the discipline to upgrade your navigational skills? Unclear on some of the concepts or basics? Go to www.learnthenet.com for a user friendly educational site. 

 

Good Luck!

 

P.S. If you don't want to type in the web addresses, visit our website at www.younglinglaw.com, click on "Links" and you'll find this article, with all of the web addresses hyperlinked for easy, one-click access.



INVESTIGATIONS



. . . . . . . . . .      LOCATING PEOPLE      . . . . . . . . . .

 

The subprime mortgage troubles have lead to people walking away from their homes and letting them go to foreclosure.  Co-owners may be on then off title including in divorce situations.  Sometimes changes of married names make it difficult to track a person’s whereabouts.  The main drawback to the free databases is that they often give addresses which are not chronological and may not even be current.  Still, such searches may yield useful information.  Typically these sites also link to paid databases but information provided can be a “shot in the dark” with no assurance the results will be worth the fee.  Free sites include:



www.whowhere.lycos.com                                          www.zabasearch.com

 

 

You can always use the general search engines to search for individuals.  You will be amazed at the number of people with the same names.  Be sure to note the middle initial of the person you are looking for.  Also, if you turn up a telephone number, that can be the search term that opens up new categories of information.  To search by telephone number go to the Google search page and click on advanced.  The advanced page is a wonderful place to narrow you searches.  Input the area code and telephone number in the box labeled “exact phrase.”  You may simply get a name, sometimes an address.  Sometimes you will turn up a variety of pages where the number appears.  You may find links to newsletters, company contact pages, want ad offerings and more. 


If you are concerned about registered sex offenders that may be in the neighborhood or a particular individual, the California Megan’s Law web site will provide you with access to information on more than 63,000 persons required to register in California as sex offenders. Specific home addresses are displayed on more than 33,500 offenders in the California communities; as to these persons, the site displays the last registered address reported by the offender. An additional 30,500 offenders are included on the site with listing by ZIP Code, city, and county. Information on approximately 22,000 other offenders is not included on this site, but is known to law enforcement personnel. See:  www.meganslaw.ca.gov.

 

If you think the person may be deceased or you want to rule out that possibility, the Social Security Death Index is online with over 80 million entries:   http://ssdi.genealogy.rootsweb. com/.  If you have a place of death, many newspapers have their obituaries on line.  If your local paper does not yield results try:  http://www.obitcentral.com    An alphabetical search there will often get you names of relatives who may be able to help with your problem.

 

 

. . . . . . . . . .      FINDING OUT WHO HAS BEEN OR IS IN COURT      . . . . . . . . . .

 

State Courts are organized by county and many now have websites that include litigant indexes that can be searched alphabetically.  Once a case is selected there may be lists of parties and attorneys.  Some list the filings.  A few have scanned filings that so that the documents themselves can be reviewed online and downloaded.  Don’t expect to find family law content but you will see a record that the action existed or is active.  All Courts are listed at: www.courtinfo.ca.gov/courts/find.htm .  These sites are useful to see if a particularly unhappy owner is litigious, whether a contractor has a checkered past (don’t be surprised that lawsuits are an unfortunate part of the business for even the best of contractors), whether the Association has been active in Court in years past and who has sued a developer.

 

 

 

                                                                                                                                                           

 

 

. . . . . . . . . .      LICENSES      . . . . . . . . . .

 

Want to check on the license of a contractor, attorney, real estate agent, insurance agent,  accountant or other professional or tradesperson?  The State maintains databases of individuals required to be licensed.   Some of the sites show a license history which may include past or current suspensions.  Try the state index at: www.ca.gov/Employment/Licenses.html . 


 

Other indexes can be located at:

 

Attorneys:          http://members.calbar.ca.gov/search/member.aspx

Contractors:     http://www2.cslb.ca.gov/CSLB_LIBRARY/Name+Request.asp

Real Estate:      http://www2.dre.ca.gov/PublicASP/pplinfo.asp

Insurance:         www.insurance.ca.gov/license-status/

           

 

 . . . . . . . . . .      DIGGING UP PAST WEB CONTENT      . . . . . . . . . .

 

The web is now old enough that much of the older content has been removed or edited.  Unbelievably, the Wayback project records and preserves past generations of content.  This is a real challenge because those in the know say that the average lifetime of a page on the Internet is 100 days.  You can browse through 85 billion web pages archived from 1996 to a few months ago. (For you geeks, that is more than 1.5 petabytes of data.)  To start surfing the Wayback, (www.archive.org )  type in the web address of a site or page where you would like to start, and press enter. Then select from the archived dates available. The resulting pages point to other archived pages with dates as close as possible.  If you think web content that is removed is gone forever you may be delighted or terrified that a record may be archived forever. 

 

. . . . . . . . . .      LOOKING AT PROPERTY      . . . . . . . . . .

 

Perhaps the most spectacular and fun development on the web, satellite and aerial views provide a stunning look at projects.  Depending on the location, some of these aerial views are amazingly sharp.  Map overlays (“hybrid”)  will keep you oriented.  The newest is three dimensional perspective with impressive detail (in some geographical areas).  Google has even added continuous drive-by street level views in some cites, including most of San Francisco.  You can scroll down the street and even zoom in on address numbers.  

 

Must see sites include:   http://maps.live.com                              http://maps.google.com


 

 

. . . . . . . . . .      HOME VALUES      . . . . . . . . . .

 

After you have scrutinized a piece of property from the air you may be interested in the market value.  Several sites provide information about sales in vicinity of any address you plug in.  Some flag the detail on aerial maps.  You may also get a sense for turnover in the neighborhood.  While sales in the vicinity are accurate, when they use those to extrapolate the value of a house that has not sold recently, remember that the more unique the property (including remodeling or not) the more unreliable the projection.  Nevertheless, these sites are intriguing. These include:


www.zillow.com            www.trulio.com

 




Association and Real Estate Industry


Aerial Photos: Enter an address and you'll get the aerial photo. Outstanding images of your neighborhood, SFO, downtown Baghdad, Iraq, Venice, Italy, Statue of Liberty, New York - pick almost any place. You select the scale.

maps.google.com

 

maps.live.com

CACM: California Association of Community Managers. Not so much a resource as a reference site for those interested in the organization.

www.cacm.org

CAI: The Community Associations Institute maintains a comprehensive site. Of particular interest may be the question and answer bulletin board. Try searching for online articles by keyword. Be sure to check out the bookstore. Plan on spending some time browsing the wide array of information.

www.caionline.org

California Law Review Commission (CLRC): Although a State agency, it’s activities have an immediate and direct impact on all associations.  Did you know that they are drafting a “simplified and reorganized” Davis-Stirling Act for the legislature to consider next year and a possible effective date of 2009?  Your future is in the advanced draft stage.  Sign up for their updates.  At CLRC home page at the bar, click on Reports.  Next click on tentative Recommendations, then click on the line the refers to CID law.

http://clrc.ca.gov

ECHO: The Executive Council of Homeowners has an excellent website with particular emphasis on bills in the legislature.  Some past magazine articles are available.  The list of publications is a big plus.  If you haven’t been there recently you need to check out the changes.

www.echo-ca.org

HOA Yellow Pages: Association resource directory. Events, vendors, professionals and statistics.

www.hoayellowpages.com

IREM: Primarily of interest to property managers (as opposed to directors). Do not expect free information but do browse the lists of publications for sale.

www.irem.org

NBC-CAM: National Board of Certification for Community Association Managers. An offshoot of CAI national.

www.nbccam.org

Real Estate Forms: A local company with plain language real estate forms primarily for real estate agents. You should be familiar with the Civil Code §1368 Request/Response for Condo Information (147 CAL). The insightful newsletter posted often addresses issues relevant to Associations.

www.profpub.com


 

Cooperator.  Published primarily for New York Condos and Co-ops, the Cooperator is a monthly publication with articles that have valuable information for any Association.  California co-op Directors may be comforted by the predominance of NY co-ops.

www.cooperator.com

Trip Map and Directions: Taking the car without onboard GPS?  Left your Tom Tom in the other car?  Before you hit the road, enter your starting point and destination. You can get a map overlay on a satellite photo as well as route highlighting,  text directions and the estimated number of miles and minutes for the trip.  A great tool but be sure to do a reality check before embarking.

www.mapquest.com

http://maps.google.com

 

http://maps.live.com

www.mapblast.com

 

 

Parliamentary Procedure


Parliamentarians: The National Association of Parliamentarians has a site filled with more information than you likely ever wanted to know about parliamentary process. Refresh your own skills by reviewing the basics. Do you know the 13 Ranking Motions?

www.parliamentarians.org

Robert's Rules: Rest in peace Henry Robert. His first edition of rules was published in 1876. Over one hundred years later the most recent edition can be ordered from this site. You can review other relevant (and perhaps not so relevant) information here.

www.robertsrules.com

Dummies & Idiots.  If you are not up to the advanced study of the full Roberts Rules of Order, consider ordering one or both of the simplified versions.  There is one for Dummies and another for Idiots.  Maybe you qualify for both?  You can get both online at Amazon by entering Roberts Rules of Order in the search box

www.amazon.com

 

 

.

General Construction


Journal of Light Construction.  Although this is an excellent magazine, the site actually includes informative articles and postings about residential construction.

www.jlconline.com

ASHI: Primarily a service to members, there is, however, useful information. Click on Breaking News to get information on construction problem alerts. Click on Technical Libraries then again on Technical Links. You will find sites related to construction and troubleshooting.

www.ashi.org

Builder: The website for Builder Magazine (National Association of Home Builders). The target audience is developers and contractors but there is plenty of useful information about construction products and industry trends.  Impressive graphics.

www.builderonline.com

Building Codes: This site is basically an advertisement for a spiral bound booklet of most common building code violations. Click on "framers" and browse the sample graphics and descriptions. If you are involved in defect litigation you will be interested in this site.

www.codecheck.com

This Old House.  An informative magazine that hosts an excellent site with practical construction information.  On the lighter side, be sure to check out the Home Inspection Nightmare Galleries.  Great photos of humorous or dramatic conditions.

www.thisoldhouse.com

Westcon: A Bay Area organization of construction professionals who have a vast amount of practical experience and expertise.  Their membership list is a roster of some of the most talented troubleshooters (and trouble avoiders) you will find anywhere.  The newsletter is general but informative.

www.westcon.org

 

 

Recalls and Class Actions


ABS Plastic Pipe: Also known as "All Black -hit", this site addresses plastic waste pipe defectively manufactured in the mid- 1980's. Its prone to cracking and causing expensive messes. If you have the problem, check out this site.

www.abspipes.com

Bird Shingles:  This class action does not include California but may be a useful reference if you have a problem with shingles manufactured by Bird.

www.birdshingleclaims.com

Cemwood Roof Shakes: American Cemwood was a well known manufacturer of imitation wood shakes. Unfortunately many tend to crack, swell and discolor. For the class action settlement, go to this site.

www.cemwoodclaims.com

FireFree Roof Shakes: Re-Con manufactured roof tiles composed of 2/3 Portland Cement and 1/3 wood cellulose fiber. They tend to crack, swell and discolor. For the class action settlement, go to this site.

www.firefreeclaims.com

Polybutelene Plumbing (plastic pipes): Widespread reports of leaks in this typically gray plastic water supply piping resulted in a class action and settlement.

www.pbpipe.com

Louisiana Pacific: The company site has basic information on the hardboard siding class action settlement.

www.lpsidingclaims.com

Masonite Siding and Shingles: Basic information on the class action settlement.

www.masoniteclaims.com

Omega Sprinklers: In depth information about the class action settlement and recall of these fire sprinklers.

www.omegarecall.com

GAF Roof Shingles: A national class action settlement regarding defectively manufactured GAF roof shingles. The shingles are prone to prematurely crack and deteriorate. 

www.inspect-ny.com/roof/
shingles.html

Cladwood Siding manufactured by Smurfit Newsprint Corporation: A nationwide class action settlement. The siding tends to bow, buckle and discolor.  These sites have class action settlement information.

www.cladwoodclaims.com

www.nefsi.org

Marvin Windows: Those metal clad, interior  wood windows that looked so good in the brochure rotted out from within.  Marvin refused to back its own product until sued.  Not all rotting Marvin windows with this type of problem are covered by this class action.

www.windowsettlement.com

 

Senergy or Thoro Synthetic Stucco: A class action settlement related to moisture intrusion problems with Exterior Insulation and Finish Systems also known as EIFS.

www.hadd.com

www.kinsella.com

HardiShake (JHBP Roof Shakes): From the makers of HardiPlank siding, their composite shakes were not as successful.  If you have problems with your HardiShakes, go to this class settlement site.

http://www.hardie roofingclaims.com/

Cal Shake: If you have a Cal Shake roof that is prematurely deteriorating with cracks, splits, buckling, cupping, warping or general disintegration, you should check this site.

www.calshakeclass action.com

Stimson Forestex: Yet another class action about defective siding.  Find out about the settlement at this site.

www.forestexclaims.com

Monier Roofing Tiles.  Discoloration is the primary complaint.  Owners recently made progress with a beneficial Appellate Court  ruling. 

www.bwclassaction.com

 

Federal Government


ADA: Looking for information about the ADA? This Department of Justice website probably has far more information than you ever wanted to know.  It is rich in content including standards, law and design.

www.usdoj.gov
/crt/ada/adahom1.htm

Consumer Product Safety Commission: This federal agency site will leave you wondering how you survived so far without serious injury due to defective and dangerous products. Good information about recalls, batteries, fire sprinklers, ceiling exhaust fans, halogen lights, baseboard heaters, dishwashers (fire hazard), carbon monoxide alarms, gas fireplaces, plastic vent pipes, furnaces, ceiling fans, computer monitors (fire risks), and more. This site is worth checking once a month.  When you are looking for filler that can go into the Association newsletter, consider referencing this site and perhaps the dangers of common products such as halogen lamps.

www.cpsc.gov

FCC: The Federal Communications Commission site is dry to say the least but you can get satellite dish and antennae information straight from the source.  Before long you may be citing OTARD like a seasoned veteran.

www.fcc.gov
/mb/facts/otard.html

IRS: The Internal Revenue Service site is actually brimming with useful information. It includes forms and publications.

www.irs.ustreas.gov

Fair Housing.  Want to see how much trouble others have gotten into?  Check out the Department of Justice’s Civil Enforcement page.  As you scroll down you will see a fair number of Homeowner Associations but the apartment cases also have valuable lessons.

www.usdoj.gov/crt/
housing/caselist.htm

 

 

State Government


California State Senate: If you want to know what's in the legislative pipeline for the senate or assembly, this is the place to go. Click on "Legislation." Check by subject or bill number. You can even sign up for automatic e-mail updates.  There are big changes coming next year.  Check the ECHO website and then sign up for your own notifications of activity delivered direct from the legislature to your inbox.

www.sen.ca.gov

California Insurance Commissioner: The California Insurance Commissioner's page is a site you should be familiar with. Check out the price of earthquake insurance or how different insurers compare on the number of complaints submitted. If you are about to make an insurance claim, go first to the section on what to do and what to expect.

www.insurance.ca.gov

California Legislative Action Committee: The CAI affiliate in California that is active in the legislative process. An excellent site for information about bills in the legislature and "what's between the lines."

www.clac.org

California Statutes: The place to go to review California statutes. Well organized and easy to use. Click on California Law.

www.leginfo.ca.gov

CSLB: The Contractor's State License Board is perhaps the single most important site a manager or director should use routinely. If the work requires a license and is over $500 verify the contractor is validly licensed. If there is a problem with the work or the contractor, check out your arbitration options.

www.cslb.ca.gov

Department of Real Estate (DRE): Download the disclosure bookle